Loan servicing
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Servicing transfers
Was your loan transferred to a new servicer?
The servicing of some Advisors loans has moved to a partner. If you received a transfer notice, your payments now go to the servicer below. Your interest rate and monthly payment did not change.
Since December 1, 2024
Valon Mortgage
- 1-855-218-3690
- Pay at valon.com/transfer
Since April 1, 2024
BSI Financial Services
- 1-800-327-7861
- Pay at myloanweb.com/bsi
Having trouble making payments?
You're not alone, and the sooner you reach out, the more options there may be. Forbearance, repayment plans and loan modification are explained on our payment help page.
See your options
or call 866-380-6060
Ready to see what you qualify for?
Talk to a local advisor or start your application online — it only takes a few minutes.