Accessibility

Accessibility at Advisors Mortgage Group

Buying a home should be open to everyone. So should the website that helps you do it.

Our commitment

Advisors Mortgage Group wants every visitor — including people who use screen readers, keyboard navigation, voice control, magnification or captions — to be able to learn about our loan programs, find a branch, reach a loan officer and apply.

Accessibility is part of how this site is built and tested, not a plug-in bolted on afterward. Every page, in both languages and at desktop and phone sizes, is checked automatically before it is published, and we fix what the checks and our visitors find.

Standard we work to

This site is built and tested to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard referenced by the U.S. Department of Justice for websites covered by the Americans with Disabilities Act (ADA).

Our most recent full-site test, on the date at the bottom of this page, ran every published page in English and Spanish at desktop and phone sizes and found no WCAG violations. Where a page or feature falls short of that level, we treat it as a defect and correct it.

What we have done

  • A skip link at the top of every page jumps straight to the main content.
  • Every page is organized with one main landmark, a single H1 and headings in order, so screen readers can outline it.
  • Everything that can be clicked can also be reached and operated from the keyboard, with a visible focus indicator. Menus close with Escape.
  • Every image has a text alternative; purely decorative images are hidden from screen readers.
  • Text and controls meet WCAG contrast minimums, and the site works at 200% zoom and on small screens without horizontal scrolling.
  • Forms label every field, mark required fields, and describe errors next to the field they belong to.
  • The site is available in English and Spanish, with the language switch on every page.
  • Animated slideshows can be paused, and the site respects your device’s "reduce motion" setting.
  • Videos play only when you choose to start them, and YouTube captions are available on all of them.
  • Long lists such as reviews, hours and loan officer rosters use standard expandable controls that work with a keyboard and announce their state to screen readers.
  • Every published page is tested with the axe-core accessibility engine, a keyboard-navigation walk and Google Lighthouse before it goes live, and the whole site is re-tested after every change.

Known limitations

Some parts of the experience are provided by third parties whose accessibility we do not control:

  • The online application and account portal (Lighthouse), which opens in a new tab.
  • Loan servicing and payment portals operated by our servicing partners.
  • Interactive Google Maps embedded on location pages — the address, phone number and directions link are always available as text.
  • Review content supplied by Experience.com.
  • Some older PDF documents, which we are replacing with accessible web pages or tagged PDFs as we find them.

If any of these stands between you and what you need, contact us and we will help you another way — by phone, by email or in person at a branch.

Tell us what is not working

If you have trouble using any part of this website, or you would like information in a different format, we want to know.

Please tell us the page you were on and what happened. We aim to respond within two business days.

Compatibility

This site is designed to work with current versions of Chrome, Edge, Firefox and Safari on desktop and mobile, and with common assistive technologies including NVDA, JAWS, VoiceOver and TalkBack.

It does not depend on JavaScript to read content or follow links.

This statement was last reviewed on .

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